Sun 23 Mar 2008
You Weren’t Meant to Have a Boss
Sunday, Mar 23rd, 2008 at 6:03 amCategories: Work; Software; Business; Anthropology
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“A group of 10 people within a large organization is a kind of fake tribe. The number of people you interact with is about right. But something is missing: individual initiative.”
- Paul Graham
Paul Graham on the anthropology of big companies versus small companies:
What’s so unnatural about working for a big company? The root of the problem is that humans weren’t meant to work in such large groups.
Another thing you notice when you see animals in the wild is that each species thrives in groups of a certain size. A herd of impalas might have 100 adults; baboons maybe 20; lions rarely 10. Humans also seem designed to work in groups, and what I’ve read about hunter-gatherers accords with research on organizations and my own experience to suggest roughly what the ideal size is: groups of 8 work well; by 20 they’re getting hard to manage; and a group of 50 is really unwieldy.
Whatever the upper limit is, we are clearly not meant to work in groups of several hundred. And yet — for reasons having more to do with technology than human nature — a great many people work for companies with hundreds or thousands of employees.
Companies know groups that large wouldn’t work, so they divide themselves into units small enough to work together.
… Each group tries its best to work as if it were the small group of individuals that humans were designed to work in. That was the point of creating it. And when you propagate that constraint, the result is that each person gets freedom of action in inverse proportion to the size of the entire tree.
… A group of 10 people within a large organization is a kind of fake tribe. The number of people you interact with is about right. But something is missing: individual initiative. Tribes of hunter-gatherers have more freedom. The leaders have a little more power than other members of the tribe, but they don’t generally tell them what to do and when the way a boss can.
… The restrictiveness of big company jobs is particularly hard on programmers, because the essence of programming is to build new things. Sales people make much the same pitches every day; support people answer much the same questions; but once you’ve written a piece of code you don’t need to write it again. So a programmer working as programmers are meant to is always making new things. And when you’re part of an organization whose structure gives each person freedom in inverse proportion to the size of the tree, you’re going to face resistance when you do something new.
… Working for oneself, or at least for a small group, is the natural way for programmers to live. Founders arriving at Y Combinator often have the downtrodden air of refugees. Three months later they’re transformed: they have so much more confidence that they seem as if they’ve grown several inches taller. Strange as this sounds, they seem both more worried and happier at the same time. Which is exactly how I’d describe the way lions seem in the wild.
- Paul Graham, March 2008: Link.
Via NewsVine: Link.
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